Privacy Policy of Sky Link Solutions LLC

Effective Date: March 19, 2024

Introduction:

Sky Link Solutions LLC ("we", "us", or "our") respects the privacy of our clients and is committed to protecting the personal information that our clients share with us in the course of using our cybersecurity consulting and managed IT services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.skylinkone.com, use our services, or interact with us.

Information We Collect:

We may collect personal information that identifies you as an individual or relates to an identifiable individual through various means, such as when you:

• Register for an account or purchase our services.
• Request customer support or communicate with us.
• Interact with our website or social media pages.

The types of personal information we may collect include:

• Contact details (such as name, address, email).
• Professional information (such as job title, company name).
• Account and billing information (such as credit card details, account history).
• Usage and device information (such as IP address, browser type).

Use of Your Information:

We use your information to:

• Deliver the services you have requested.
• Manage your account and provide customer support.
• Improve our website, services, and marketing efforts.
• Communicate with you about our services, including updates and offers.
• Enforce our terms, conditions, and policies.

Sharing Your Information:

We may share your information with:

• Service providers who perform services on our behalf (such as payment processing).
• Professional advisors (such as lawyers and accountants).
• Law enforcement or other governmental entities where required by law or to protect our rights.

We do not sell your personal information to third parties.

Your Privacy Rights:

Depending on your jurisdiction, you may have rights related to your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to object to or limit the processing of your personal information.
• The right to withdraw consent for data processing.

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise these rights, please contact us using the contact information provided below.

Data Security:

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

International Transfers:

Your information may be stored and processed in any country where we have facilities or service providers, and by using our services or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, which may have different data protection rules than in your country.

Children's Privacy:

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently received personal information from a child under the age of 16, we will delete such information from our records.

Updates to This Privacy Policy:

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact:

Sky Link Solutions LLC

[email protected]